December 18, 2014
IDS appoints new leader of global services to drive enhanced customer experience
Minneapolis, MN --International Decision Systems (IDS), the leading provider of equipment finance software, is pleased to announce the hiring of Ng Leong as vice-president of global services responsible for global customer success.
Leong brings over 20 years of big-four consulting and in-depth services experience to IDS. Most recently, he served as vice-president of professional services at Flexera Software where he was instrumental in helping the company dramatically increase business volume by transforming its consulting and services organizations. Previously, Leong held senior services management positions at EMC Corporation, CA Technologies, and BearingPoint, Inc., and led consulting practices at Deloitte Consulting and Price Waterhouse, LLC.
As Global Services leader, Leong will be responsible for IDS Professional Services and Support. In this role, he will be dedicated to implementation project success and nurturing positive ongoing customer relationships.
“Throughout his career, Ng has demonstrated a true passion for professional services with a proven track record of delivering top-notch quality products and services to customers around the world,” says Michael Campbell, CEO of IDS. “Ng’s leadership appointment comes at an important time as IDS continues growing to support increased customer demand for InfoLease 10® and Rapport®. The entire IDS community will benefit from Ng’s expertise in driving teams to work together to deliver an excellent overall customer experience as well as a high return-on-investment,” says Campbell.