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Canada's Magazine for Financing & Leasing Executives

April 3 , 2013

Ricoh Canada rolls out a cloud-based content service

MISSISSAUGA--Ricoh Canada Inc. rolled out RCloud Services, a platform for a suite of cloud-based services being offered by Ricoh Canada. The first of these services is Ricoh's Enterprise Content Management solution, which provides customers with a powerful "Software as a Service" model to address their content management needs.

The company is focusing on small to mid-sized organizations, but the solution is robust enough to easily satisfy the demands of enterprise deployments at the departmental level - and in almost any industry. RCloud Services: ECM, powered by Laserfiche, provides organizations with rapid access to the benefits of a comprehensive ECM, but without the large capital investment.

According to Eric Fletcher, Vice President of Marketing at Ricoh, "We've removed the need for large, up-front capital outlays and the challenges of on-premise infrastructure. Add to that the strength and reach of our truly national service coverage model, as well as out-of-the-box functionality targeting specific key verticals, and the result is a truly compelling case for RCloud Services: ECM."

Ricoh Canada President and CEO, Mr. Glenn Laverty, underscored the importance of this launch to Ricoh Canada saying "this announcement goes a long way towards redefining Ricoh for Canadian businesses. We're providing an industry first Software as a Service (SaaS) Electronic Content Management (ECM) tool, and one that is inclusive of workflow capabilities on a secure platform. It's yet another example of how Ricoh Canada has long since moved past just being a hardware and service provider; our services business now extends to the Cloud."

The offering is designed to assist Ricoh customers in achieving higher cost savings versus a traditional software solution model, which typically involves deployment strategies, onsite support and application administration. RCloud Service: ECM provides elegant, secure, Cloud-based functionality that includes document imaging, document management and records management across a range of industries and verticals. The goal is to allow Ricoh customers to offload time-consuming tasks such as upgrades, maintenance, and issue resolution, while ensuring high network uptime and information accessibility and security - all delivered within a monthly operating budget.



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