Why open banking
By Gary Schwartz Open banking is the creation of well-defined protocols and standards for sharing and exchanging real-time data in a secure and in a trusted manner between financial institutions, third parties and customers. The market is demanding modernization. Payments Canada is looking to the key requirements to compete globally. …
The End of Free Returns? Top 10 eCommerce Trends That Will Impact Retailers, Consumers in 2019
Absolunet analyzed over 200 eCommerce initiatives to predict the 10 trends that will have the greatest impact in 2019. MONTREAL–Absolunet reveals the top 10 eCommerce Trends that will impact North American retailers in 2019. The effects will be felt across the entire supply chain by brands, manufacturers, distributors, retailers and …
Consumers’ digital habits, expectations driving real change in retail, but retailers in Canada slow to adapt
Canadian retailers stepping up to disruption, but feeling the pressure TORONTO–Widespread disruption from technology, shifting consumer behaviours and preferences across demographic groups, and changing economic impact continue to radically transform retail in Canada, says KPMG’s Willy Kruh, Consumer and Retail National Leader, High Growth Markets, KPMG in Canada and Global …
Canadian Tire targets eCommerce Experience with First-in-Canada Technology
More ways to shop in-store and online; New ways to ‘click-and-collect’, including first-of-its kind Self-Serve Pick-Up Tower in Canada Canadian Tire announced today new eCommerce solutions that put customer convenience at the heart of online shopping. Canadian Tire is the first-ever Canadian retailer to put into market new, automated, 16-foot Self-Serve …
Leon’s Furniture Expands eCommerce Strategy
Plans future enhancements to customers’ online shopping experience with a suite of dedicated apps Canada’s largest furniture and appliances retailer, Leon’s Furniture is embarking on a major undertaking to elevate its e-commerce business and enhance the customer online shopping experience. The Company announced today it has selected Shopify, a global …
Real Canadian Superstore Launches Same-Day Grocery Delivery Service with Instacart in Winnipeg
Winnipeg Residents Can Now Have Groceries Delivered in as Little as One-Hour Real Canadian Superstore announced today an expansion into Winnipeg to bring home delivery to close to 200,000 households. Winnipeg residents can now order their favorite brands from Real Canadian Superstore and have their groceries and everyday essentials delivered …
Complying with critical regulations
Contact centres face an “alphabet soup” of necessary rules and standards By Tim Critchley Complying with today’s data security and privacy regulations may not be at the very top of the “to-do” list for sales, marketing and customer service professionals. But for those who manage contact centres the times are …
How the GDPR impacts marketers
Challenging common misconceptions to understand Europe’s new privacy law By Cristina Onosé On May 25, 2018, the European Union (EU) implemented the General Data Protection Regulation (GDPR). The GDPR is the most significant new data privacy regulation to be introduced anywhere in the world in many years. Its new requirements …